About

01. The Group

Since 1960's, Garrun Group has remained at the forefront of the insurance intermediary market. We have grown and continue to grow despite significant changes in our industry. Our clients are at an advantage with regard to our national support system. Our country-wide footprint consists of a holistic infrastructure of technical knowledge, skills and superior systems as well as a fully comprehensive range of short term insurance products to suit our client’s needs. The functions that remain within the branch environment are centred around client relationship and servicing. Branches handle the advice element – pertaining to new business and existing client retention.  All underwriting, claims and management is performed within those respective branches. We also have binding authorities through a variety of insurers.

Conscious of our legal obligations under our governing legislation and compliance requirements, we are active members of industry bodies and as such our teams are kept up to date with industry trends, developments and training. The Garrun Group business model is based on the premise 'National Strength, Local Signature'. This is the essence of what we're all about - providing locally relevant, personalised service via branches around the country.

 

02. Commitment to our Clients

“We exist because of our Clients”…The key to our ongoing success is a firm commitment to the principles of providing excellent client service, personalisation of insurance requirements, value for money, integrity and trust. We are a home-grown, proudly South African company with insight into our local environment. We take pride in providing the best products, services and advice to our clients in a clear, professional and efficient manner. This is evident as new business often comes through referrals.

 

03. Our History

Our Founder, Manny Garrun, became one of the first Liberty Life agents in the early 60's, little did he realise that he was laying the foundations for a business that would become one of South Africa's largest independent insurance brokerage groups. The success of the Garrun Group can be attributed to the vision and values laid down by Manny all those years ago. Towards the end of the 70's and early 80's, his children followed in his footsteps and thus Manny Garrun & Sons was born. In 1994, The Garrun Group was formed and embarked on an acquisitions-oriented growth strategy, which led to majority shareholding in several regional and specialist brokerages. Our BEE partnership started in 2003 and has affirmed our BEE credentials. While organic growth and acquisitions continue to inspire us we have very much kept the family feel of the business intact. Our history, service excellence, trust and fairness continues to this day and ensures that when it comes to Short Term Insurance, It’s Your Business… Made Personal.

 

04. Our Leadership

A central tenet of our Business Model is to integrate as much of the branch support services within a Head Office environment. In the case of Garrun Group this is the Johannesburg office. This facilitates a responsive and efficient support service for key areas of the Group’s activities.

Group Executive Chairman, Cliff Garrun founded Garrun Group in 1994. With over 42 years of experience in the short term insurance industry, Cliff envisioned the future relevance of the full-service broker model combining the highest level of technical advice and personalised service. Using his astute business acumen, he has grown the group into one of the largest independent short-term brokerages in South Africa.

Garrun Group Support Services:

  • Chief Executive Officer - Vaughan Jones
  • Chief Financial Officer – Tono Pinillos
  • Technical Director - Craig Symon
  • Partnerships Manager - Catherine Albertyn
  • Head of Business Transformation & Enablement – Matimba Maswanganyi
  • Compliance and Legal Services – Kim Garrun
  • Head of People and Culture – Matthew Garrun
  • Marketing and Communication – Alison van Niekerk
  • Administration and Systems  - Maraldia Jeena
  • Chief Information Officer Consultant - Galina Kroucheva

 

05. Our Promise

We’ve been in the business for 60 years, which have allowed us to become more than just another product or broker business.

We are a family-oriented business obsessed with what’s right and good for our clients, partners and team. Our heritage is steeped in client solutions – and results.

At Garrun, we understand that no two individuals or businesses are exactly the same, we are inspired to ensure every client is uniquely assessed and insured, according to their unique risk profile.  It is for that reason that you are able to choose from our independent, handpicked broker base to design a solution that only suits you.

Our insurance business is not led by sales, we are motivated by the right outcome for you or your business.  That’s why it puts us in the best position to create innovative, bespoke solutions that add value where and when it matters.  It allows us to share world-class advice and be accessible, nationwide.

 

06. Legal & Compliance

The Garrun Group understands the importance of the legislation and regulations that govern the short-term insurance industry and to best comply with these has established an internal compliance practice for our group of intermediaries.

Each branch has a Compliance Administrator who feeds our Compliance Officer with the information they require on a daily basis. Our Compliance Officer ensures that each Garrun FSP is regularly reviewed which includes reviewing a sample of the Company’s files and interviewing their Accounts Executives to ensure compliance with the FAIS and other Acts are adhered to and that the FAIS Treating the Customer Fairly outcomes are being achieved.

Our clients are of the utmost importance to us and as a result so is Compliance. We take Compliance seriously and pride ourselves on our strong ‘ahead of the game’ compliance function.

 

07. Our Purpose

WE EXIST TO BRING CLARITY, COMFORT AND ORDER TO AN OFTEN UNCERTAIN AND COMPLEX WORLD.

The long-term success of our business centres around the well-being of our people, the communities we serve and the safeguarding of our customers assets.

We achieve this by providing our customers with world-class risk advisory and capital management skills.

 

08. Our Values

  • WE EXIST TO SERVE AND PROTECT CUSTOMERS
  • WE VALUE TEAMWORK
  • WE BACK EACH OTHER
  • WE COMMUNICATE OPENLY & OFTEN
  • WE HAVE A WILL TO WIN BUT REMAIN HUMBLE
  • WE HOLD OURSELVES ACCOUNTABLE

 

01. The Group

Since 1960's, Garrun Group has remained at the forefront of the insurance intermediary market. We have grown and continue to grow despite significant changes in our industry. Our clients are at an advantage with regard to our national support system. Our country-wide footprint consists of a holistic infrastructure of technical knowledge, skills and superior systems as well as a fully comprehensive range of short term insurance products to suit our client’s needs. The functions that remain within the branch environment are centred around client relationship and servicing. Branches handle the advice element – pertaining to new business and existing client retention.  All underwriting, claims and management is performed within those respective branches. We also have binding authorities through a variety of insurers.

Conscious of our legal obligations under our governing legislation and compliance requirements, we are active members of industry bodies and as such our teams are kept up to date with industry trends, developments and training. The Garrun Group business model is based on the premise 'National Strength, Local Signature'. This is the essence of what we're all about - providing locally relevant, personalised service via branches around the country.

 

02. Commitment to our Clients

“We exist because of our Clients”…The key to our ongoing success is a firm commitment to the principles of providing excellent client service, personalisation of insurance requirements, value for money, integrity and trust. We are a home-grown, proudly South African company with insight into our local environment. We take pride in providing the best products, services and advice to our clients in a clear, professional and efficient manner. This is evident as new business often comes through referrals.

 

03. Our History

Our Founder, Manny Garrun, became one of the first Liberty Life agents in the early 60's, little did he realise that he was laying the foundations for a business that would become one of South Africa's largest independent insurance brokerage groups. The success of the Garrun Group can be attributed to the vision and values laid down by Manny all those years ago. Towards the end of the 70's and early 80's, his children followed in his footsteps and thus Manny Garrun & Sons was born. In 1994, The Garrun Group was formed and embarked on an acquisitions-oriented growth strategy, which led to majority shareholding in several regional and specialist brokerages. Our BEE partnership started in 2003 and has affirmed our BEE credentials. While organic growth and acquisitions continue to inspire us we have very much kept the family feel of the business intact. Our history, service excellence, trust and fairness continues to this day and ensures that when it comes to Short Term Insurance, It’s Your Business… Made Personal.

 

04. Our Leadership

A central tenet of our Business Model is to integrate as much of the branch support services within a Head Office environment. In the case of Garrun Group this is the Johannesburg office. This facilitates a responsive and efficient support service for key areas of the Group’s activities.

Group Executive Chairman, Cliff Garrun founded Garrun Group in 1994. With over 42 years of experience in the short term insurance industry, Cliff envisioned the future relevance of the full-service broker model combining the highest level of technical advice and personalised service. Using his astute business acumen, he has grown the group into one of the largest independent short-term brokerages in South Africa.

Garrun Group Support Services:

  • Chief Executive Officer - Vaughan Jones
  • Chief Financial Officer – Tono Pinillos
  • Technical Director - Craig Symon
  • Partnerships Manager - Catherine Albertyn
  • Head of Business Transformation & Enablement – Matimba Maswanganyi
  • Compliance and Legal Services – Kim Garrun
  • Head of People and Culture – Matthew Garrun
  • Marketing and Communication – Alison van Niekerk
  • Administration and Systems  - Maraldia Jeena
  • Chief Information Officer Consultant - Galina Kroucheva

 

05. Our Promise

We’ve been in the business for 60 years, which have allowed us to become more than just another product or broker business.

We are a family-oriented business obsessed with what’s right and good for our clients, partners and team. Our heritage is steeped in client solutions – and results.

At Garrun, we understand that no two individuals or businesses are exactly the same, we are inspired to ensure every client is uniquely assessed and insured, according to their unique risk profile.  It is for that reason that you are able to choose from our independent, handpicked broker base to design a solution that only suits you.

Our insurance business is not led by sales, we are motivated by the right outcome for you or your business.  That’s why it puts us in the best position to create innovative, bespoke solutions that add value where and when it matters.  It allows us to share world-class advice and be accessible, nationwide.

 

06. Legal & Compliance

The Garrun Group understands the importance of the legislation and regulations that govern the short-term insurance industry and to best comply with these has established an internal compliance practice for our group of intermediaries.

Each branch has a Compliance Administrator who feeds our Compliance Officer with the information they require on a daily basis. Our Compliance Officer ensures that each Garrun FSP is regularly reviewed which includes reviewing a sample of the Company’s files and interviewing their Accounts Executives to ensure compliance with the FAIS and other Acts are adhered to and that the FAIS Treating the Customer Fairly outcomes are being achieved.

Our clients are of the utmost importance to us and as a result so is Compliance. We take Compliance seriously and pride ourselves on our strong ‘ahead of the game’ compliance function.

 

07. Our Purpose

WE EXIST TO BRING CLARITY, COMFORT AND ORDER TO AN OFTEN UNCERTAIN AND COMPLEX WORLD.

The long-term success of our business centres around the well-being of our people, the communities we serve and the safeguarding of our customers assets.

We achieve this by providing our customers with world-class risk advisory and capital management skills.

 

08. Our Values

  • WE EXIST TO SERVE AND PROTECT CUSTOMERS
  • WE VALUE TEAMWORK
  • WE BACK EACH OTHER
  • WE COMMUNICATE OPENLY & OFTEN
  • WE HAVE A WILL TO WIN BUT REMAIN HUMBLE
  • WE HOLD OURSELVES ACCOUNTABLE

 

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